Privacy Policy

This Privacy Policy governs the manner in which CDx Diagnostics, Inc., a Delaware corporation (“CDx,” “we,” “us” or “our”) collects, uses, maintains and discloses information collected from users (“you,” “your” or “User”) of its cdxdiagnostics.com website (including mobile formatted versions) and any derivative or affiliated websites on which this Privacy Policy is posted (collectively, the “Site”), or information CDx collects by phone, in person, or any other place where we display this Privacy Policy (collectively with the Site, referred to herein as our “Platforms”). This Privacy Policy does not apply to protected health information CDx collects outside of the Platforms specific to CDx’s clinical activities, such as information from you or your healthcare provider, related to your testing or results.  Such information is governed by our Notice of Privacy Practices available at: https://www.cdxdiagnostics.com/privacy-practices/. 

Changes to this Privacy Policy

CDx reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy at any time by posting such changes to this page. Please be sure to check this Privacy Policy periodically for changes. The continued use of the Platforms following the posting of changes to this Privacy Policy constitutes your acceptance of those changes.

Third-Party Links

Please note that our Site may contain links to other sites. CDx is not responsible for the privacy practices of any other sites or content controlled by third parties, and you access and utilize such content and sites entirely at your own risk. CDx recommends that you review the privacy policies and other practices governing any other sites that you choose to visit and any content you wish to download or otherwise access.

Users Outside the United States

CDx is based, and our Site is hosted, in the United States of America. Laws governing data collection and use in the country where you are located may differ from U.S. law.  When you visit or interact with the Platforms, please note that any personal information you provide to CDx may be transferred to or utilized by CDx or its affiliates in the United States. Any such personal information provided may be processed and stored in the United States by CDx or a service provider acting on its behalf.

Privacy Practices for Medical or Health Information

CDx does not collect any medical or protected health information through the Site. However, if you would like more information about (a) how CDx collects or uses the medical or protected health information it may collect through our clinical and laboratory services; or (b) your options regarding the same, then please view the Notice of Privacy Practices via this link: https://www.cdxdiagnostics.com/privacy-practices

The Information CDx Collects and How We Collect It

Users can browse the Site without affirmatively providing personal information to CDx.  In those cases, certain information may be collected, as provided below.

Information You Provide

You may provide your personal information to us when you communicate with CDx by email or phone, complete online forms, or otherwise interact with or use the features on the Site or Platforms.  Such information may include: 

• Contact Information. You may provide your contact information when you communicate with us (such as your name, phone number, mailing address and email addresses and information about why you are contacting us). For healthcare professionals and insurance providers, you may also choose to provide your specialty, practice or company name, and location. In our web forms, we will collect the information you provide in any comments section.
• Demographic information. You may choose to provide your demographic information through the Platforms, including in person or by phone (such as your city, state and zip code, gender, or age).    

Information Collected Automatically

We may also use technical tools that automatically collect certain information about your interaction with our Site when you visit or interact with our Site, including:

• Usage Data. We collect information about how Users use the Site (called “Usage Data”), for example, by tracking the number of unique views received by the pages of the Site, or the domains and Internet Protocol (“IP”) addresses from which Users originate. While not all usage data that CDx collects from Users is personally identifiable, it may be associated with personal information that Users provide CDx through the Site or otherwise, and in those cases we will treat such information as personal information. Additionally, certain information regarding your computer systems, network locations, IP address and software may be communicated to CDx by the digital rights management systems associated with certain content that you download or access via the Site in order to prevent unauthorized use or distribution of the associated content. For more information about how CDx collects Usage Data see below.  Non-personally identifiable information collected by CDx (such as patterns of utilization) is exclusively owned by CDx and may be used as it sees fit in accordance with applicable law.
• Cookie Data. Like most websites, our Site uses cookies and web log files to track Site usage. A cookie is a tiny data file that resides on your computer that allows CDx to recognize you as a User when you return to the Site using the same computer and web browser. Like the information you enter during account registration, cookie and log file data is used to customize your experience on the Site. One type of cookie, known as a “persistent” cookie, is set once you have visited the Site. The next time you visit our Site, the persistent cookie will allow us to recognize you as a previous User. Another type of cookie, called a “session” cookie, is used to identify a particular visit to the Site. Session cookies expire after a short time or when you close your web browser. You can choose to disable cookies on your browser or allow your browser to notify you when a cookie is being sent, however this may prevent you from utilizing certain features of the Site.
• IP Addresses. Due to the communications standards on the Internet, we automatically receive the uniform resource locator (URL) of the website from which you came and the website to which you proceed once you leave the Site. We also receive the IP address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, as well as the name of your Internet service provider (ISP). This information is used to analyze overall trends to help us improve the Site. The linkage between your IP address and your personal information is shared in accordance with this Privacy Policy.
• Data from Log Files. We use log files in connection with our Site. Log files track IP addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the Site, prevent fraud, track Site navigation in the aggregate, and gather broad demographic information for aggregate use.
• Google Analytics Data. We use a tool called “Google Analytics” to collect information about use of the Site. Google Analytics collects information such as how often Users visit this Site, what pages they visit when they do so, and what other sites they used prior to coming to any of the Site. We use the information we get from Google Analytics to improve the Site and related services. We do not combine the information collected through the use of Google Analytics with personal information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use (available at https://www.google.com/analytics/tos.html) and the Google Privacy Policy (available at https://www.google.com/privacypolicy.html). You can prevent Google Analytics from recognizing you on return visits to any website by disabling cookies on your browser. You can also download a Google Analytics opt-out add-on to your browser.

Opting Out of Cookies and Tracking Technologies

You may set your web browsers to not accept new cookies or web beacons, be notified when you receive a new cookie, or disable cookies altogether. Please note that without enabling these features, your experience on the Site may not be as smooth and you will not be able to take full advantage of our Site’s features that involve web browsing. Please see the “Help” section of your web browsers for instructions on managing this security preference.

How CDx Uses Information

CDx uses personal information collected through the Platforms for the specific purposes for which the information was collected, including: to contact Users, to respond to your inquiries or feedback you submit, to improve the Site, to comply with legal obligations, to protect the Site, CDx and our Users, and to enhance Users’ experience with CDx. CDx may also use such information for research regarding the effectiveness of the Site and the business planning, marketing, advertising and sales efforts of CDx, its affiliates, independent contractors and business partners. Information collected from you may also be used to ensure compliance with certain terms and conditions and agreements entered between you and CDx as well as to prevent unauthorized use or disclosure of content downloaded or otherwise accessed via the Site. CDx may communicate with you through email and notices posted on the Site.

Disclosure of Information

CDx may disclose personal information collected from Users as detailed in this Privacy Policy, including: 

• CDx Parent Companies, Affiliates, Subsidiaries, and Related Companies. CDx may sometimes disclose your information to its parent, subsidiary and other related companies, and affiliates for business operations and for the purposes outlined in this Privacy Policy.
• Service Providers and Business Partners. CDx may share your information with service providers and independent contractors and business partners who will use the information for the purposes outlined above, as necessary to provide the services offered by the Site and the Site itself, to provide services on our behalf, including content developers, and for the specific purposes for which the information was collected.
• Compliance with Legal Requirements. CDx may disclose personal information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, to establish, protect or exercise CDx’s legal or other rights, to defend against a legal claim or as otherwise allowed by law. CDx may disclose personal information in order to protect the rights, property or safety of a User or any other person. CDx may disclose personal information to investigate or prevent a violation by User of any contractual or other relationship with CDx or where CDx has a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of CDx, its users or the public or the perpetration of any illegal or harmful activity.
• Potential Partners. CDx may also disclose aggregate, anonymous data based on information collected from Users to potential partners.
• Business Transfers. CDx may disclose or transfer personal information collected from Users in connection with or in contemplation of a sale of its assets or business or a merger, consolidation or other reorganization of its business.

Security of Information

Information about Users that is maintained on CDx’s systems is protected using commercially reasonable safeguards. However, no security measures are perfect or impenetrable, and CDx cannot guarantee that the information submitted to, maintained on or transmitted through the Platforms will be completely secure. CDx is not responsible for the circumvention of any privacy settings or security measures contained on its Site by any Users or third parties.

Children’s Privacy

Although our Site is a general audience site, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under age 13 has provided us with Information, we will delete such information from our files.

Do-Not-Track and Third-Party Online Tracking Disclosure

We may track user activity on the Site as described above. However, we do not permit third parties to collect personal information through cookies or other tools on our Site concerning your online activities over time across different websites for the third parties’ own purposes.

Some websites have “Do Not Track” features that allow you to tell a website not to track you. Please note that the Site does not currently interpret or respond to “Do Not Track” signals. For information regarding DNT and how to enable this setting, if available, on your devices please see https://allaboutdnt.com. 

Correcting, Updating, Accessing or Removing Personal Information

To correct, update and/or remove your previously provided personal information, email your request to CDx at privacy@cdxdiagnostics.com.

Notice to California Residents

The information in this section applies to residents of California. Please contact us at privacy@cdxdiagnostics.com if you have any questions about this Privacy Policy, including this section specific to California residents, or if you would like a printed copy of this Privacy Policy. You may also print a copy of this Privacy Policy by selecting the “Print” button in your web browser.

How We Collect and Use Personal Information

This section describes the personal information (as defined by the California Consumer Privacy Act of 2018 or the “CCPA”) we collected about California residents in the last 12 months, the sources of that information, our business or commercial purposes for collecting the information, and the third parties with whom we shared that information. Please refer to the corresponding sections of this Privacy Policy for details on the following:

• The Information CDx Collects: This section describes the categories of personal information we collected and the categories of sources from which the information was collected.
• How CDx Uses Information: This section describes the business or commercial purposes for which we collected the information.
• Disclosure of Information: This section lists the categories of third parties with whom we shared personal information.

Your Rights and How to Exercise Them

California residents have certain rights under the CCPA. Those rights may only apply in certain circumstances and may be subject to limitations or exceptions. A summary of those rights is provided below as well as information on how to exercise your rights. Please note that we will require certain identifying information about you as necessary for us to verify your request in accordance with applicable law.

• Right to Know: You have the right to know the categories of personal information or specific pieces of personal information we collect, use, disclose and/or sell about you. To exercise this right, send us an email at privacy@cdxdiagnostics.com.
• Right to Delete: You have the right to request us to delete the personal information we collect or maintain about you. To exercise this right, send us an email to privacy@cdxdiagnostics.com or use the contact information at the end of this Privacy Policy. Please note that certain exceptions may apply to your right to delete information, such as when we must retain your information to comply with law. We will notify you if any such exceptions apply to your request.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for exercising any of your rights under the CCPA. However, we may offer certain financial incentives, charge reasonable fees related to your requests, or deny your right to know, right to opt out of sale or right to deletion in accordance with applicable law.

You can exercise these rights yourself or you can designate an authorized agent to make a request on your behalf. Your authorized agent must be able to demonstrate authority to act on your behalf as further instructed when submitting a verifiable request on your behalf.

How We Disclose Information

• We disclosed personal information to third parties for business purposes during the last 12 months. For more information, see Disclosure of Information section above.  We do not and will not sell your personal information. 
• We do not sell the personal information of minors under age 16.

Contacting CDx

If you have any questions or comments about this Privacy Policy, you may contact CDx via any of the following methods:

CDx Diagnostics, Inc.
Four Executive Boulevard
Suffern, New York 10901

(845) 738-7512

privacy@cdxdiagnostics.com